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Tele-MANAS operates 53 dedicated cells spread across all 36 States and Union Territories. When you call, the system automatically routes you to your designated state cell — no manual searching required. Counselling is available in 20 regional languages chosen by each state. For severe distress, cells link directly with the District Mental Health Programme (DMHP) or local psychiatric emergency services for in-person support.

KIRAN is a multi-tier system for early screening, psychological first-aid, and distress management. When you call, you choose your preferred language and state. The backend is powered by 25 prominent national and state institutions — including 8 National Institutes — staffed by hundreds of government-appointed clinical psychologists, rehabilitation psychologists, and psychiatrists. KIRAN coordinates closely with the Tele-MANAS framework to optimise nationwide mental healthcare delivery.

The 104 helpline is the established local infrastructure adopted by the majority of state governments, including Assam, Chhattisgarh, Jharkhand, Odisha, Punjab, Rajasthan, and Uttarakhand. While it serves as a broader medical advisory channel, dialing 104 in these states connects you directly to specialised state-run mental health counselling cells, psycho-social first-aid desks, or local district medical authorities.